This cleansing balm is such a treat and a true lemongrass dream. From the moment you open the jar you get the citrusy, grounding, calming, soothing lemongrass scent. This is truly unlike any other balm I have ever tried. You massage it into dry skin and then use a warm washcloth laid on top of the face for a bit. This allows you to really inhale in the essential oils and it softens the balm allowing you to gently wipe it off. After you wipe it off you are left with a cushiony moisture on the skin. Truly exceptional product!